A World of Empathy is Needed

Monday, July 29, 2019

The 4th Industrial Revolution tells us that the “rise of the machines” will reduce the need for humans in the workplace. According to some estimates, as much as 40% of all human jobs that currently exist will be made obsolete by machines. If this true, the manner in which AI-robots or machines relate to those few humans that are in the workplace is of great concern. The lack of empowerment and equality between man and machine may not create a thriving ecosystem.

The success of the Humane Entrepreneurship model, intended to reshape the way entrepreneurs and employees interact, centers on empathy. In order to understand why empathy is so important to this model, it is necessary to dig a little deeper into the “humane” vs enterprise mindset. The humane (or employee) side seeks empowerment, engagement, equality, ethics, in a holistic ecosystem. The enterprise (employer) side on the other hand would like employees to show enthusiasm, enlightenment, excellence, envisioning, and experimentation. What would bridge the gap in the difference in mindsets is empathy. Empathy is the ability to understand and share in the feelings of others. It isn’t clear that the developers of these AI-robots have built in emotions into their functionality. A lack of empathy between AI robots and humans could create a serious hostile environment

The challenge for entrepreneurs, policymakers, researchers, and employees, is to consider the Humane Entrepreneurship model very carefully, specifically, ensuring entrepreneurship is coupled with the foundation on empathy. It is imperative that whatever direction the 4th Industrial Revolution goes, empathy must remain at the core of any new economic paradigm that emerges (read more…)



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