The SME market is too small to serve with people-intensive approaches, too complex to operate with fully automated approaches, and too expensive for most banks to provide loans. Therefore, it is not surprising that most bankers do not feel comfortable operating in the SME realm. However, the world is changing, and SMEs are changing alongside it. This reinforces the importance of the SME Finance Forum’s work in helping our members learn from each other, link to new business opportunities, and lead a constructive industry dialogue with policymakers.
