Returning to Work

Returning to Work

The Revised Way to Return to Work

Friday, August 26, 2022, by Dr. Ayman El Tarabishy, President & CEO, ICSB

Photo by Jon Tyson on Unsplash

The last two years have been a series of stops and starts, hope and frustration, and sometimes even resignation, like revving a faulty car ignition. Since 2020, COVID-19 has rerouted our personal and professional lives. Today, over two years later, before the world returns to its new form of normalcy, it’s imperative that we assess the changes undergone by small business owners, entrepreneurs, and society to inform human-centered business practices moving forward.

COVID-19 has revealed national and worldwide systemic issues from a fundamentally human perspective. While these cracks in our infrastructure impact everyone, our less protected groups are at the most significant risk. For instance, according to the World Economic Forum, women were already spending 16 billion hours on unpaid domestic labor and childcare before the pandemic, representing about a tenth of the world’s entire economic output if said labor was paid fairly. However, now that the pandemic has made itself a home in our world, more than 28 million women over 25 years of age have left the workforce on average, compared to 24 million men. As a result, the pandemic is estimated to force an additional 47 million women and girls into extreme poverty globally.

Children are another prime example of the pandemic’s silent sufferers. Kids typically receive the majority of their socialization at school. But with school shutdowns, this lack of socialization manifests in unexpected ways. Due to online school, many children miss evident skills in mathematics and English subjects. A McKinsey and Company study revealed that most are four months behind their grade level. Even yet, perhaps more shocking is the practical life skills children lack. Many kids struggle to reach milestones that most non-disabled people take for granted. This involves tying one’s shoes, cutting with scissors along a dotted line, or unscrewing a bottle cap. On top of these knowledge gaps, kids are under incredible stress in the classroom and at home. Some children as young as ten years old have taken on caregiver roles for their younger siblings, and many teenagers have been pushed into the workforce with part-time jobs to help provide for their families.

Small business owners, entrepreneurs, and workers also feel the effects of the long-lasting pandemic. Offices became vacant as employees adjusted to working from home. Coworkers grew emotionally distant from one another as they did physically while remaining six feet apart and wearing masks. Working from home dissolved the boundary between work and home life. Many employees were expected to work remotely while simultaneously caretaking for children or elderly parents.

In essence, we have been living in a state of long-term crisis. So, let’s return to basics. What does our species require to survive?

– Shelter and safety,
– nutritious foods and clean water,
– physical connection,
– emotional intimacy and trust in those around us, and
– various levels of social connection.

With quarantines, lockdowns, and social distancing, many of these needs have become increasingly challenging to acquire. We can turn to hope. As a global community, we can decide what our new world looks like. Moreover, we can actively shape our current and future realities by revolutionizing our business practices.

New Rules of the Game

After these past two years, some businesses began to return to the office. We must reconstruct the boundaries between work and home life to accomplish this. Operating remotely has been vital to maintaining our health while continuing to work. However, it has also increased the prevalence of the phenomenon known as workplace burnout. Due to isolation, lack of privacy, and increased non-work burdens like a child or elderly care, workers feel exhausted, depleted of energy, mentally distanced, and emotionally cynical towards their work. According to a medically reviewed article by Everyday Health, the World Health Organization describes this as majorly reducing “professional efficacy.” The risk of work stress tipping into burnout increases as the pandemic continues.

So, how do we redefine this boundary? With new rules, of course. Workers are people first, so humanity — not just business — must be our primary focus. Data from the Wilson Center suggests that the pandemic will have destructive “long-term effects on women’s health and economic standing, and thus our societies and economies.” This issue calls for an intersectional, inclusive approach to tackle the needs of diverse communities such as migrant women, Black, Indigenous, and other women of color, and LGBTQ+ people. By banding together to bring work-life balance front and center, people can transition from feeling more drained and dissatisfied at work and in their personal lives to feeling valued and passionate in both spaces.

One option for achieving a more outstanding work-life balance is the much-debated four-day workweek. This new way of working has enhanced business productivity, employee health, and families and communities. It also challenges gender inequality and creates more sustainable work cultures. When practicing this work model, 63 percent of businesses had an easier time attracting and retaining talent, and 78 percent of employees reported being happier with lower stress levels. However, this shift requires employers and employees to reevaluate their goals and workplace culture radically.

Like the four-day workweek, embracing a remote work model can offer more significant benefits than working full-time in-office. People report being less distracted by coworkers when working from home and less time avoiding work. According to an article by Apollo Technical, remote work can increase performance by 13 percent and productivity by up to 77 percent. The main drawback of this model is loneliness due to isolation, which negatively impacts peoples’ mental and physical health while also lowering their productivity and work satisfaction over time. Therefore, many companies opt to practice a hybrid work model, where employees choose to work remotely or in the office on any given workweek. With these new rules, we can consolidate past business methods with modern ones, effectively raising employee satisfaction and reducing the risk of burnout.

The Guide to Return to Work

With traditional principles becoming an idea of the past, business owners need to adjust to a new business model that values work-life balance and prioritizes it. For example, companies should build time for workers with children to send them to school and manage extra responsibilities at home. As mentioned above, remote work offers both positive and negative effects. Working remotely results in higher productivity, but a lack of workplace socialization can be hampered over time. On the other hand, the hybrid work model grants workers more agencies to reduce stress and allows for greater creative output and improved well-being.

A Simple Rule Book

Here are a few simple guidelines for a more productive and human-centered business model of the future*:

– Everyone works from home on Fridays.
– Parents who are working from home can start work at 10 a.m.
– Everyone works in the office on Wednesdays.
– People can work in the office on Mondays and Wednesdays, or Tuesdays and Thursdays, as a hybrid schedule.
– The office is centralized for socialization.

*These rules should be customized to the needs of each unique business and community.


More than two years into the pandemic, the curtain concealing our country and the world’s systemic issues targeting vulnerable communities has been opened. Therefore, now is the time to recognize that we are uniquely positioned to create new, more human-centered modes of business operation. We must seize this opportunity and create a more humane world, embracing intersectionality to support women, People of Color, and other minority groups. We can achieve our ideal future by conducting compassionate business.

Article by:
Ayman ElTarabishy
President & CEO, ICSB

2022 ICSB World Congress Awards

2022 ICSB World Congress Awards

2022 ICSB World Congress Awards

Wednesday, July 13, 2022

After 5 World Congress days filled with entrepreneurial education, knowledge sharing, and networking; our 66th Annual ICSB World Congress concluded with its Signature Gala event at The Watergate Hotel.  We joined together to celebrate the Entrepreneurial Revolution and the accomplishments of our community.

Despite our World Congress concluding, our Entrepreneurial Revolution will continue to live on. It is through our community members, like our awardees, that will carry the pursuit of this Revolution forward.

Join us in congratulating all those awarded:

Mayor Muriel Bowser Welcomes ICSB 2022 World Congress To Washington, DC!

Mayor Muriel Bowser Welcomes ICSB 2022 World Congress To Washington, DC!

Mayor Muriel Bowser Welcomes ICSB 2022 World Congress To Washington, DC!

Tuesday, July 6, 2022

“It is my pleasure to extend greetings to attendees and organizers of The International Council for Small Business (ICSB) 2022 World Congress Program.


ICSB has an impressive record of providing the most up-to-date and relevant information to entrepreneurs and leaders of enterprises at all levels. This week, researchers, international delegates, academics, and people from all walks of life, will gather in Washington, DC to connect with one another and collaborate in pursuit of joint success. ICSB recognizes and reveres the
Entrepreneurial Revolution – and we know that Washington, DC is the perfect city to spark, and cultivate, needed changes to outdated systems. I am proud to welcome each and every one of you to this year’s conference, and to our nation’s capital…”


Read the full Official Mayor’s Statement Below

Who is the Entrepreneurial Revolution For?

Who is the Entrepreneurial Revolution For?

Who is the Entrepreneurial Revolution For?

Tuesday, June 7, 2022, by Dr. Ayman El Tarabishy, President & CEO, ICSB

Historically, entrepreneurs have been at the forefront of every societal movement. With the entrepreneur’s inherent elasticity, we bounce back from major and unexpected disruptions in our daily lives, as exemplified by our response to the COVID-19 crisis. While others were fazed and paused, we took the lead, implementing better modes of operation in business to prioritize the needs of the people. In addition, we listen to our communities and respond accordingly to ensure that everyone has what they need to be happy, healthy, and unified. Therefore, while entrepreneurs are spearheading the entrepreneurial revolution, it is not only for us but also for our entire global community.

And yet, in the spirit of leveling the playing field to combat inequity, we must consider the populations who are the most in need of this revolution. Who benefits the most from a more humane world? Marginalized communities. The pandemic has revealed to us that those with the odds of success stacked against them—such as people of color, women, older people, and the youth—need immediate support in a way that we can no longer ignore. The entrepreneurial revolution can rectify these disparities and uplift those in need to shape a more decent, safe, and healthy society.

For instance, as stated in an article by the OECD, young people were among the hardest hit by the COVID-19 crisis. Of all the youth’s recent concerns—including feeling sidelined in the decision-making process surrounding governmental pandemic recovery—their primary worry was the pandemic’s effect on their mental health. According to OECD data (2021), young people across Belgium, France, and the US were 30%–80% more likely to report symptoms of depression or anxiety than adults following the onset of the pandemic.

Additionally, the blow of unemployment dealt with people ages 15–24 was significantly worse than their adult counterparts. In 2021, 13.65% of young people were unemployed compared to 5.66% of adults. This data clarifies the need to elevate young people’s roles in business and entrepreneurship and emphasize their creativity, energy, and innovative ideas for a more sustainable future.

Furthermore, within the group of young people exist sub-groups of even more at-risk individuals, such as women, LGBTQ+ people, people of color, and people with a disability. For example, another OECD study on individuals in the UK and the US shows that, amidst the COVID-19 crisis, members of the LGBTQ+ community were twice as likely to report increased anxiety and depression than non-LGBTQ+ identifying people. Moreover, those with pre-existing mental and physical disabilities have reported higher levels of psychological distress. Individuals with severe mental health conditions experience a greater risk of hospitalization and mortality from contracting COVID-19 in several OECD countries.

This tells us that we cannot focus on one marginalized group without zooming out and viewing these groups with an intersectional lens. By understanding the need for equity between all populations, we know that we must uplift those in our communities who need extra support to all stand on equal ground.

So, who is the entrepreneurial revolution for? Everyone, of course. But especially the disenfranchised. Our global community is composed of many sects and subsects of people.

The entrepreneurial revolution is a surefire way to address these issues and lead the world into a better future that prioritizes people first.

Article by:
Ayman ElTarabishy
President & CEO, ICSB